Carlton Associates is one of the UK's leading providers of educational, training and consultancy support to the leisure, catering and hospitality industries.

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Swimming Pool Technical Operator Certificate

bigstock swimming pool at spa 13897751The operation of swimming pool plant is the backbone of training for all those employed in leisure facilities that incorporate swimming pools.

Carlton Associates Ltd is proud to be one of the select organizations that are able to deliver the PWTAG accredited P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE; the first one to be accredited by the Pool Water Treatment Advisory Group (PWTAG), as meeting the syllabus requirements of the PWTAG Code of Practice, and supporting the BS-EN 15288-2 standard.

The Pool Water Treatment Advisory Group includes members from statutory, voluntary and professional organizations, and is a focus for debate and improvement in operational and management standards in an area which comes under significant financial and political, as well as technical pressure.
Its work includes, monitoring and advising on important issues and developments within the industry; research; and developing standards and legislation.

Not only does the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE cover all the operational and maintenance aspects of managing a swimming pool, but it includes design factors; legal responsibilities; document production and best practice advice to users. Its content is regularly updated to include to the latest advice from PWTAG.

Without a doubt, this is the most comprehensive and up to date course, (and therefore, qualification), that is available, that meets the industry’s advice and its Code of Practice.


Assessment is made through a short, multiple choice written test at the end of the course, and a post-course assignment.

Course duration:  3 days

Click Here to Download Full course description

Ipswich High School for Girls, IPSWICH

The course is being held at the Ipswich High School for Girls, IPSWICH, Suffolk. The School has a terrific swimming pool, and is a great location for pool operators throughout the East of England to attend the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE course.

Course Date 15 August 2022
Course End Date 17 August 2022
Individual Price (Ex VAT) £300.00
Location Ipswich High School for Girls
Attachment SPTO.ipswich.08.22st.pdf

Glaslyn Leisure Centre, PORTHMADOG, Gwynedd

The Glaslyn Leisure Centre is an excelent facility. It has a 25m pool, and impressive training facilities, providing a first class venue for pool operators in the Mid and North Wales areas to take their PALM Academy Swimming Pool Technical Operators Certificate.

Course Date 07 September 2022
Course End Date 09 September 2022
Individual Price (Ex VAT) £300.00
Location Glaslyn Leisure Centre
Attachment SPTO.holyhead.06.22.doc