Carlton Associates is one of the UK's leading providers of educational, training and consultancy support to the leisure, catering and hospitality industries.

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Swimming Pool Technical Operator Certificate

bigstock swimming pool at spa 13897751The operation of swimming pool plant is the backbone of training for all those employed in leisure facilities that incorporate swimming pools.

Carlton Associates Ltd is proud to be one of the select organizations that are able to deliver the PWTAG accredited P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE; the first one to be accredited by the Pool Water Treatment Advisory Group (PWTAG), as meeting the syllabus requirements of the PWTAG Code of Practice, and supporting the BS-EN 15288-2 standard.

The Pool Water Treatment Advisory Group includes members from statutory, voluntary and professional organizations, and is a focus for debate and improvement in operational and management standards in an area which comes under significant financial and political, as well as technical pressure.
Its work includes, monitoring and advising on important issues and developments within the industry; research; and developing standards and legislation.

Not only does the P.A.L.M. Academy SWIMMING POOL TECHNICAL OPERATORS CERTIFICATE cover all the operational and maintenance aspects of managing a swimming pool, but it includes design factors; legal responsibilities; document production and best practice advice to users. Its content is regularly updated to include to the latest advice from PWTAG.

Without a doubt, this is the most comprehensive and up to date course, (and therefore, qualification), that is available, that meets the industry’s advice and its Code of Practice.


Assessment is made through a short, multiple choice written test at the end of the course, and a post-course assignment.

Course duration:  3 days

Click Here to Download Full course description

Dover Leisure Centre, DOVER, Kent

This new Leisure Centre is operated by Places Leisure. The support facilities here, make this an excellent venue for internal and external candidates to take their PALM ACADEMY SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE.

Course Date 05 October 2020
Course End Date 07 October 2020
Individual Price (Ex VAT) £300.00
Location Dover Leisure Centre

Norwich High School for Girls, NORWICH, Norfolk

The School's swimming pool, and the support facilities here, make this an excellent venue for internal and external candidates to take their PALM ACADEMY SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE.

Course Date 28 October 2020
Course End Date 30 October 2020
Individual Price (Ex VAT) £300.00
Location Norwich High School for Girls

Glaslyn Leisure Centre, PORTHMADOG, Gwynedd

The Glaslyn Leisure Centre, in Porthmadog, has a main swimming pool, and teaching pool. The support facilities here makes this an excellent venue for internal and external candidates to take their PALM ACADEMY SWIMMING POOL TECHNICAL OPERATOR CERTIFICATE.

Course Date 14 December 2020
Course End Date 16 December 2020
Individual Price (Ex VAT) £300.00
Location Glaslyn Leisure Centre